Contact us

Please contact our customer services team in your region. Thank you!

Region
Contact
Hong Kong

Infinitus (Hong Kong) Company Ltd.

Address: Room 1701, 17/F, Windsor House, 311 Gloucester Road,

Causeway Bay, Hong Kong

Tel: 852 2661 1900

Website: www.infinitus.com.hk


Operation hours:

Monday to Thursday: 10:00 am - 8:00 pm

Friday: 10:00 am - 9:00 pm

Saturday: 1:00 pm - 5:00 pm

(Closed on Sunday and Public Holidays)


Business Enquiry/Shipping/Tracking

Tel: 852 26611900

Email: ContactUs.HK@infinitus-int.com


Smart-In Technical Support*

Tel: 001 80053532535

Email: CS.Global@infinitus-int.com

WeChat ID: Infinitus_hk

Macau

Hotline service hours:

Monday to Thursday: 10:00 am - 8:00 pm

Friday: 10:00 am - 9:00 pm

Saturday: 1:00 pm - 5:00 pm

(Closed on Sunday and Public Holidays)


Business Enquiry

Tel: 0800409

Email: ec@infinitus-int.com


Shipping & Tracking

Tel: 0800412

Email: ec@infinitus-int.com


Smart-In Technical Support*

Tel: 00 80053532535

Email: CS.Global@infinitus-int.com

Taiwan

Infinitus International Company Ltd.

Address: 5/F, 303 Sec.1, Fu-Shing S. Road, Taipei 10665, Taiwan

Tel: 886 22703 8222

Website: www.infinitus-int.com.tw


Operation hours:

Monday to Friday: 10:00 am - 7:00 pm

Saturday: 1:30 pm - 5:00 pm

(Closed on Sunday and Public Holidays)


Business Enquiry/Shipping/Tracking

Tel: 886 22703 8222

Email: contactus.tw@infinitus-int.com


Smart-In Technical Support*

Tel: 002 80053532535

Email: CS.Global@infinitus-int.com


WeChat ID: Infinitustw

Malaysia

Infinitus International (Malaysia) Sdn Bhd

Address: B-02-05,Level 2, IOI Boulevard, Jalan Kenari 5, Bandar

Puchong Jaya, 47170 Puchong, Selangor, Malaysia

Tel: 603 8079 1828

Website: www.infinitus.my


Operation hours:

Monday to Friday: 10:00 am - 7:00 pm

Saturday: 10:00 am - 5:00 pm

(Closed on Sunday and Public Holidays)


Business Enquiry/Shipping/Tracking

Tel: 603 8079 1828

Email: Wecare.my@infiniuts-int.com


Smart-In Technical Support*

Tel: 603 8079 1828

Email: CS.Global@infinitus-int.com


WeChat ID: Infinitusmsia

Singapore

Infinitus Health Products (Singapore) Pte Ltd

Website: http://sg.infinitus-int.com/


Hotline service hours :

Monday to Friday: 10:00 am - 7:00 pm

Saturday: 10:00 am - 5:00 pm

(Closed on Sunday and Public Holidays)


Business Enquiry/Shipping/ Tracking

Local toll free tel: 800 8526040

Call from Overseas tel: 65 31584988

Email: Wecare.sg@infinitus-int.com


Smart-In Technical Support*

Tel: 001 80053532535

Email: CS.Global@infinitus-int.com


WeChat ID: Sginfinitus

Canada

Infinitus Innovations (Canada) Inc

Address: Unit 2, 83 Galaxy Blvd , Etobicoke, Toronto, ON M9W 5X6

Tel: 001 4167980888

Website: http://ca.infinitus-int.com/


Business Enquiry/Event Enquiry

Tel: 001 4167980888

Email: office.to@infinitus-int.com


Sales support/Shipping/ Tracking & eWorkplace Technical Support*

24-hour hotline: 001 8557055603

Email: CS.Global@infinitus-int.com


WeChat ID: InfinitusGlobal

Mainland customers inquiries overseas market

Hotline service hours

Monday to Sunday: 8:30 am - 7:30 pm

(Closed on Public Holidays)

Tel: 400 800 1188

(press “0” to contact customer services staff)

WeChat ID: InfinitusGlobal

Thailand

Infinitus Health Products (Thailand) Co., Ltd.


Business Enquiry/Shipping/ Tracking & Smart-In Technical Support*

24-hour Hotline: 001 8008523978

Email: CS.Global@infinitus-int.com


Customer Service Center

Address: Unit 3501, 35th floor, The Nine Tower, 33/4, Tower A Rama 9 Road, Huaykwang, Bangkok, 10310 (by appointment only)

Operation hour: Monday to Friday: 09:00 am- 06:00 pm

(Closed on Saturday ,Sunday and Public Holidays)

Tel:001 8008523978

Fax : +66 2 118 0301


WeChat ID: InfinitusGlobal

*IDD services is required by customer but no extra-long distance service charges.


Remarks: The above hotline service are all limited to local country only.