Contact us

Please contact our customer services team in your region. Thank you!

Region
Contact
Hong Kong

Infinitus (Hong Kong) Company Ltd.

Address: Room 1701, 17/F, Windsor House, 311 Gloucester Road,

Causeway Bay, Hong Kong

Tel: 852 2661 1900

Website: www.infinitus.com.hk


Operation hours:

Monday to Thursday: 10:00 am - 8:00 pm

Friday: 10:00 am - 9:00 pm

Saturday: 1:00 pm - 5:00 pm

(Closed on Sunday and Public Holidays)


Business Enquiry/Shipping/Tracking

Tel: 852 26611900

Email: ContactUs.HK@infinitus-int.com


Smart-In Technical Support*

Tel: 001 80053532535

Email: CS.Global@infinitus-int.com

WeChat ID: Infinitus_hk

Macau

Hotline service hours:

Monday to Thursday: 10:00 am - 8:00 pm

Friday: 10:00 am - 9:00 pm

Saturday: 1:00 pm - 5:00 pm

(Closed on Sunday and Public Holidays)


Business Enquiry

Tel: 0800409

Email: ec@infinitus-int.com


Shipping & Tracking

Tel: 0800412

Email: ec@infinitus-int.com


Smart-In Technical Support*

Tel: 00 80053532535

Email: CS.Global@infinitus-int.com

Taiwan

Infinitus International Company Ltd.

Address: 5/F, 303 Sec.1, Fu-Shing S. Road, Taipei 10665, Taiwan

Tel: 886 22703 8222

Website: www.infinitus-int.com.tw


Operation hours:

Monday to Friday: 10:00 am - 7:00 pm

Saturday: 1:30 pm - 5:00 pm

(Closed on Sunday and Public Holidays)


Business Enquiry/Shipping/Tracking

Tel: 886 22703 8222

Email: contactus.tw@infinitus-int.com


Smart-In Technical Support*

Tel: 002 80053532535

Email: CS.Global@infinitus-int.com


WeChat ID: Infinitustw

Malaysia

Infinitus International (Malaysia) Sdn Bhd

Address: B-02-05,Level 2, IOI Boulevard, Jalan Kenari 5, Bandar

Puchong Jaya, 47170 Puchong, Selangor, Malaysia

Tel: 603 8079 1828

Website: www.infinitus.my


Operation hours:

Monday to Friday: 10:00 am - 7:00 pm

Saturday: 10:00 am - 5:00 pm

(Closed on Sunday and Public Holidays)


Business Enquiry/Shipping/Tracking

Tel: 603 8079 1828

Email: Wecare.my@infiniuts-int.com


Smart-In Technical Support*

Tel: 603 8079 1828

Email: CS.Global@infinitus-int.com


WeChat ID: Infinitusmsia

Singapore

Infinitus Health Products (Singapore) Pte Ltd

Website: http://sg.infinitus-int.com/


Hotline service hours :

Monday to Friday: 10:00 am - 7:00 pm

Saturday: 10:00 am - 5:00 pm

(Closed on Sunday and Public Holidays)


Business Enquiry/Shipping/ Tracking

Local toll free tel: 800 8526040

Call from Overseas tel: 65 31584988

Email: Wecare.sg@infinitus-int.com


Smart-In Technical Support*

Tel: 001 80053532535

Email: CS.Global@infinitus-int.com


WeChat ID: Sginfinitus

Canada

Infinitus Innovations (Canada) Inc

Address: Unit 2, 83 Galaxy Blvd , Etobicoke, Toronto, ON M9W 5X6

Tel: 001 4167980888

Website: http://ca.infinitus-int.com/


24 hours Toll-free Service Hotline*(English & Chinese)

Hotline: 001 8557055603

Email: CS.Global@infinitus-int.com


24 hours Live Chat Service (English & Chinese)

WeChat ID: InfinitusGlobal


Business Development and Event Enquiry

Tel: 001 4167980888

Email: office.to@infinitus-int.com

Mainland customers inquiries overseas market

Hotline service hours

Monday to Sunday: 8:30 am - 7:30 pm

(Closed on Public Holidays)

Tel: 400 800 1188

(To contact Overseas market customer service specialist, please contact current 400 China hotline, then press “0” directly to contact customer services staff to transfer your call)


24 hours Live Chat Service (English & Chinese)

WeChat ID: InfinitusGlobal

Thailand

Infinitus Health Products (Thailand) Co., Ltd.


24 hours Toll-free Service Hotline*

Hotline: 001 8008523978

  • Thai service during office hours from 9:00 am to 6:00 pm
  • English and Chinese service in 24 hours

Email: CS.Global@infinitus-int.com


24 hours Live Chat Service (English & Chinese)

WeChat ID: InfinitusGlobal


Customer Service Center

Address: Unit 3501, 35th floor, The Nine Tower, 33/4, Tower A Rama 9 Road, Huaykwang, Bangkok, 10310 (by appointment only)


Operation hour:

Monday to Friday: 10:00 am- 06:00 pm, lunch hour: 12:30 pm-1:30 pm

(Closed on Saturday ,Sunday and Public Holidays)

Tel:001 8008523978

Fax : +66 2 118 0301

*IDD services is required by customer but no extra-long distance service charges.


Remarks: The above hotline service are all limited to local country only.